After placing the order, you will receive an email with a link to track your order. If you do not see this email, check your spam/junk mail folder, the email may have ended up there. If you click on the link immediately after receiving the email, the package may not yet be immediately trackable. Then wait 12 to 24 hours and check again.

To keep you informed of the status of your order, you will receive a confirmation of the latest status by email from us or our courier service.

We ship your order between 2 and 5 working days. Our courier service will usually deliver the package to your home within 2 working days. Ben je niet thuis op die dag? You can also choose to have your package delivered to a service point. When paying, choose delivery to a service point and enter your zip code to find a point near you.

Within the Netherlands, shipping costs for our t-shirts vary between €4.95 and €6.95. If you order one of our other products it is €7.95. Shipping costs to other countries will follow as soon as possible.

Do you want to return the products?

After you have registered your return by email, you will be given the option to exchange the item online, but it is not possible to exchange Sale items. After you have registered your return by email, you will be given the option to exchange the item online, but it is not possible to exchange Sale items.

1. Online exchange only for return reason ‘item is too small’ or ‘item is too large’
2. Only exchange online if the size larger/smaller is still in stock
3. Only exchange online if the price of the item is still the same
4. Only exchange online when only 1 size of an item has been purchased

When you choose to exchange online, you actually place a new order, paying the same price as your first order. If you have received a discount, you will receive it again.

If you want to pay for an online exchange with a gift card that has already been used, please note that it can only be used again once the return has been processed. Payment with gift cards will not be settled immediately when exchanging online.

Exchanges at our office are also possible, unless you paid with AfterPay. To avoid disappointment, contact us in advance and check online in advance whether stock is still available in your size, so you can exchange immediately at our office.

If you are not satisfied with an item, you can cancel the purchase within 14 days of receipt. After this notification, you still have 14 days to return the item free of charge. If products have been used further than necessary to assess the nature, characteristics and operation of the product (has the product been worn), we can pass on the depreciation to you or refuse the product. Before returning, we recommend that you register your return online via info@godsoriginal.design, this will promote speedy processing.

You will receive a return confirmation once your return has been processed. The refund will be made as quickly as possible, no later than within 14 days of receipt of the return (usually within 1 week). We may wait to refund until we have received the item or until you demonstrate that you have sent it.

Conditions

The delivered goods may only be used for inspection – for example to try on – and must be returned with the label attached (if reasonably possible). If damage has occurred to the product, you are liable for this reduction in value. When the item has been received by us and has been processed properly, you will receive a return confirmation informing you of this. In case you have placed multiple orders: unfortunately it is not possible to combine items from different orders into a return shipment.

Please note: If you have paid with AfterPay, you will receive a first payment reminder after 16 days, which does not yet include an increase. You have a total of 30 days to pay the invoice for the first increase. If you return something, you can also indicate this via the AfterPay app. Your payment overview will then be paused, so that you can wait patiently until your return has been processed. Click here for more information.

Only the costs for returning from your home to the online store are at your own expense. These costs amount to approximately €6.95 per package, consult your carrier’s website for the exact rates. If you exercise your right of withdrawal, the product will be returned to us with all accessories supplied and – if reasonably possible – in the original condition and packaging.

To exercise this right, please contact us at info@godsoriginal.design

After registering, you can return the product to:

Gods Original Design
Rooseveltstraat 8 A5
2321 BM Leiden
The Netherlands